Author: comptroller

Facebook Safety Advice for Parents

Facebook has created a portal for parents at https://www.facebook.com/safety/parents to help them navigate the complex issues of privacy and safety for their children.

It’s a set of basic information with access to more detailed information if wanted.

Facebook say their community standards aim to find the right balance between giving people a place on Facebook to express themselves and promoting a welcoming and safe environment for everyone. They help you understand what is and isn’t OK to share on Facebook. We remove reported content that goes against our Community Standards.

Policies for keeping teens safe

These tools empower individuals to protect themselves against unwanted content, unwanted contact, and bullying and harassment online. When it comes to teens, Facebook take some extra precautions.

There is various information under subjects including:-

  • Underage accounts
  • Blocking
  • Reporting bullying, harassment and other issues
  • Safe friending
  • Safe sharing

The final piece of advice from Facebook to parents is to trust yourself. They suggest that you can adopt the same parenting style for your child’s online activities as you use for their offline activities. If you find that your child responds best to a negotiated agreement, create a contract that you can both sign. Or maybe your child just needs to know the basic rules.

If you have children using Facebook, make sure you know what they are doing and protect them against criminals on Facebook.

Do leave a comment on this post – click on the post title then scroll down to leave your comment.

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Stupidest Scam of the Week – Transport to China

Andee of Hyun Logistics in Guandong, China want to know the date of my next shipment to China and can they offer a lower bid for the work.

Email Marketing can be effective for some businesses BUT only when they buy contact information from a reputable source and are able to select businesses for whom their products and services are relevant.

We are a radio station so we don’t ship goods to China so why would anyone in their right mind send such a request to us?

Because, like so many people they are lazy and stupid. They think it’s a good idea to buy 100 million email addresses for $200 and send out that many emails. They know perfectly well that the messages are irrelevant to 99.999% of recipients of the emails but they don’t care. It’s cheap and easy and let the recipients decide what to do with the emails.

Sending emails from China means they don’t have to comply with GDPR rules or anything similar.

I hope they get zero business from their emails and a lot of complaints.

If you’ve enjoyed this post or found it useful then do share – click on the post title then scroll down to the social media share buttons.

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TSB Punished by Customers

A recent poll by Which magazine shows that TSB is now regarded as poor and rated even lower than RBS and other lenders responsible for the financial crisis.

In February 2018, TSB was highly ranked by its customers as a bank you can trust, but then the sky fell in for the bank when their new IT systems that hadn’t been tested sufficiently collapsed and many customers were locked out of their accounts for days or weeks in some cases.

Some customers had accidental access to other people’s accounts, the bank had little idea of what to do and their communication with customers was poor leaving many very angry at what happened.

To make matters worse, many fraudsters jumped on the bandwagon and began sending fake emails and making calls to TSB customers, leading to a large number of frauds.

The problems led the FCA to begin an investigation with the Prudential Regulation Authority.

Up to 1.9 million people using TSB’s digital and mobile banking found themselves locked out of their bank accounts following the migration of data on customers from former owner Lloyds’ IT system to a new one managed by current owner Sabadell.

TSB CEO Dr Pester told MPs on the Treasury Committee that he took “absolute responsibility” for the problems, but said the migration of billions of customer records was successful “to the penny” and the underlying engine of the bank was “working well”.

Paul Pester lost his job but the damage done to consumer confidence will take a long time to recover.

The problems had a simple cause – inadequate testing of the new systems in order to save time and stay on schedule.  That was a bad judgement.

The lesson is clear – do not take risks with customer data as you may end up very sorry.

If you’ve had bad experiences with TSB – let me know by email.

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