The End of Keurboom Communications

Keurboom Communications was created by Gregory Rudd for the purpose of making cold calls – illegally.

He had no interest in respecting people’s wishes not to be cold called, he ignored the Telephone Preference Service and he ignored the law.

As a result, his company was handed the highest ever fine for nuisance calling after more than 1,000 people complained about automated calls.

The calls, made during an 18

month period, including road traffic accident claims and PPI compensation. Some people received repeat calls, even on the same day and during unsociable hours. The company also hid 

its identity, making it harder for people to complain.

It is thought the company made up to 99.5 million such calls.

The law says that companies can only make automated marketing calls to people if they have given consent. Keurboom ignored this and called without consideration.

Following the ICO’s investigation, Keurboom Communications Ltd was placed in voluntary liquidation and Gregory Rudd banned for 6 years from being a company director.

How to Block Nuisance Callers

  1. Register with the Telephone Preference Service (TPS) then reputable companies will no longer make sales and Marketing calls to your number.
  2. Use your phone to block repeated unwanted callers and caller ID withheld numbers. Some phones allow you to do this and some services such as BT Call Protect enable this.
  3. Use the magic phone number when a website demands your number. (More information at https://fightback.ninja/a-magic-phone-number-and-call-blocking/)

If you have any experiences with scammers, spammers or time-waster do let me know, by email.

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How to Use Multiple Email Addresses

There are many reasons why having multiple email addresses can be useful, although it does mean more passwords to remember, more logins to lose track of etc. unless you use a password manager to keep track of them.

First of all, many people have separate business and personal email addresses as using one email address for both could be very confusing. If you work or volunteer for multiple organisations then you may have multiple ‘work’ email addresses.

Your personal email address is probably used for communicating with family, friends, colleagues and numerous people you don’t really know but have some dealings with.

Plus, it’s probably used for social media accounts, online shopping, financial transactions and a myriad of other purposes.

Your personal email address is also a security measure – if you forget your password on a website then it will have a ‘click for forgotten password’ link as people frequently forget passwords and the website will send a message to your email address that lets you create a new password.

This means that if a criminal gets hold of your email password (guessing them is easy for a high percentage of people) then she can change your passwords on multiple websites where you have an account and that can even become identity theft where the criminal can take out loans in your name etc. and you have the difficult task of proving your innocence.

Using one personal email address for financial activities, shopping online, social media, email etc. means only one login and password to worry about but also means that if that one email address and password is gained by scammers then you lose control of all of those things in one go.

You can create one email address for each website etc. but perhaps a more practical answer is to have one email address per type of use e.g. one for purely personal use and one for anything financial and one for social media usage and one for anything else.

People use multiple email addresses for such as:

  • An address for each business
  • Each financial activity – banks, credit cards, loan companies etc.
  • Social media
  • Registering on sites you suspect may spam you
  • Registering for downloads where you don’t want to be contacted afterwards
  • Signing up on any site that will send you Marketing messages

If you have any experiences with these scams do let me know, by email.

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