Category: Door to Door Sales

Doorstep Cold Caller Warning Signs

Doorstep or cold calling is the act of making uninvited visits to your home with the intention of selling goods or services. It is not illegal and does not require a licence.
Door step cold caller sticker scheme.

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Are you fed up with receiving visits to your home from cold calling traders?

Are you concerned about rogue traders calling on your elderly or vulnerable neighbours, seeking work?

If so, say “no” to cold calling doorstep traders with a Trading Standards door sticker.

This sticker initiative is designed to empower residents, giving them the confidence to deal with cold calling traders. Traders should respect your wishes but if they don’t, they may be liable to prosecution for ignoring your request to leave and not return.

How do you get a sticker?

Sticker packs can be collected from your local district council, police station or library. If you have any trouble getting a sticker pack, please contact Trading Standards. You can find details of your nearest Trading Standards office by entering your postcode at https://www.gov.uk/find-local-trading-standards-office

Register your sticker

You can register your stickers online.

Registering your sticker pack enables the council to gauge their popularity and success at deterring cold callers  and identify neighbourhoods where stickers are not being displayed and attempt to increase take up in those areas.

Trading Standards Newsletter

Many Trading Standards offices publish regular newsletter including information on scams and rogue traders.

Check the online details for your nearest Trading Standards office.

Q. What should you do if my sticker is ignored?

Unfortunately, not all cold calling traders will respect your wishes and some will ignore your sticker. If this happens, try complaining to the company and ask them not to visit you again in the future.

Also send a copy of the letter to Trading Standards.

Zones Where Cold Calling is Banned

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Doorstep or cold calling is the act of making uninvited visits to your home with the intention of selling goods or services. It is not illegal and does not require a licence.

Certain parts of Walton-on-Thames and other areas are classed by the local council as “no cold calling zones”.

In these areas, all of the houses have warning signs on their front door or nearby that cold calling is not allowed and that cold callers should leave immediately. There are also signs on lampposts etc. to warn potential cold callers to stay away.  Walton is in Elmbridge which is not setting up any new zones but other councils are still doing so.

A number of other councils around the UK have set up some of these no cold calling zones in response to requests from citizens to do something about the nuisance of unwanted callers.

The councils work in conjunction with Trading Standards and the local police and information can be found at http://www.tradingstandards.uk/policy/doorstopperswelcome.cfm

Do these zones work?

The evidence is that there is a marked reduction in cold calling in the zones , so Yes it works.

How to Stop Salesmen From Anglian Windows

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Anglian Windows are well known for sending people around to knock on everyone’s door. Usually with special offers and a hard sell.

I had yet another visit from a salesman from Anglian Windows and complained to him that two of his colleagues had knocked within the last few months. Don’t they talk to each other?  He had no explanation and clearly didn’t care – just went into his sales patter.

As long as you are still on the doorstep they believe you can be sold to and hence carry on with the pitch.  It is pathetic.

I complained to their head office that it was ridiculous to have such frequent visits and couldn’t they organise themselves better. I was surprised to get a message back apologising and saying that my address was now on their ‘do not knock’ list so I should never be bothered by them again.

I find it hard to believe that but maybe it’s true.

Anyway, if you have problems with Anglian or similar companies knocking at the door – make sure to complain to their head office and demand they stop knocking at your door.

It may work.