Author: comptroller

What is Spear Phishing

Phishing is where the scammer tries to obtain sensitive information such as logins,  passwords and payment card details by pretending to be a trustworthy organisation e.g. your bank or local council or a major retailer.

This kind of attack is usually carried out by email or instant messaging and often directs the user to enter confidential information at a fake website, which looks identical to the expected legitimate site.

When phishing is targeted at specific individuals or companies, then it is called “Spear Phishing”.

How Spear Phishing Works

For example. An email arrives, claiming to be from a trustworthy source and the sender knows your full name, job title and department for example. The scammer has done their homework to get this information about you to give the scam a higher chance of success.

A link in the message takes you to a bogus website made to look like the expected website.

The fake website looks legitimate but only exists to take the users confidential information and pass it to the scammer.

These emails often use clever tactics to get victims’ attention. For example, the FBI has warned of spear phishing scams where the emails appeared to be from the National Centre for Missing and Exploited Children.

Cyber criminals employ individually designed approaches and social engineering techniques to effectively personalise messages and websites. As a result, even high-ranking targets within organisations, like top executives, can find themselves opening emails they thought were safe. That slip-up enables cyber criminals to steal the data they need in order to attack their networks.

How to Protect Yourself

Attackers utilize various social engineering techniques that leverage recent events, work-related issues, and other areas of interest pertaining to the intended target.  Don’t publish any private information about yourself.

Training employees to spot misspellings, odd vocabulary, and other indicators of suspicious mails may reduce the chance of people being caught out by these scam attacks.

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Barclays Caller ID Service

Barclays has launched a new caller ID service to fight scams in mid phone call.

The new feature is on its app and website and it lets customers check whether callers claiming to be from the bank are genuine – while they are on the phone.

The caller identification service is designed to fight impersonation scams, where fraudsters pretend to be phoning from organisations such as banks to trick victims into transferring money or personal details.

Some scammers are even able to spoof numbers to make it look like they’re calling from a legitimate organisation – but this new feature will confirm whether an incoming call is from a genuine Barclays’ employee.

At the moment, the feature is only available to Barclays Premier customers – who must have £100,000 saved or invested with the bank, or pay in an annual salary of at least £75,000 – but Barclays says it will be rolled out to all customers “over the coming months”.

How Does Caller ID Work?

Eligible customers will be able to use the feature on the Barclays APP. It is also available in online banking when using a browser on your phone.

If you’re unsure if the call is from Barclays, it will check if you have the Barclays app or are registered for online banking.

If you are, Barclays will offer the verification service and send you a notification.

You then log in to either your Barclays app or online banking and open your notification. This confirms the caller’s name and asks if you’d like to continue with the call.

Barclays checks the response and you then complete the typical identification checks and the call continues as usual.

If you have any experiences with scammers, spammers or time-waster do let me know, by email.

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