When You Know It’s a Scam Call

Someone has called you with the intention of cheating you – stealing from you. Fortunately, you realise this and then have to decide what to do about this.

So, what do you do next?

The simple answer is to just put the phone down but it’s very likely they will call back – either immediately or later in the day.

You could politely tell them you know it’s a scam and put the phone down.

However, when you’re polite to the scammers, they don’t give up – they or fellow scammers are likely to keep calling back, trying to wear you down.

Some of us choose to give the caller a mouthful of bad language – shout and swear at them, tell them exactly what you think of someone who phones up trying to steal from vulnerable people. That might make you feel a little better, so why not try it.

Or you could decide to play them at their own game and waste their time.

Time-Wasting Suggestions

  1. “You say my computer is breaking the law and you’re going to help me. Thank you. I’ll just get my glasses” and leave the caller hanging on till they get bored and give up. Any repeat callers – use the same trick till they give up.
  2. Act excited and really interested. Then tell them to just wait for a minute while you answer the door. Then put your phone down and just forget about it.
  3. Sell them something imaginary. “How about I give you a great deal; I can send you two boxes of my organic homemade candles for ninety dollars and we both walk away from this as the winner” and just spend the rest of the call dodging their questions and continuing to try to sell whatever you want. Usually they give up after a few minutes, so don’t expect to actually sell anything. If they agree to buy something in order to get your address – give fake details.
  4. Keep saying “can you hold on a second?” And then put them on hold for five minutes. Get back on, say a few words, let them start talking, then say “oh dear, can you hang on again? Be right back”. Keep repeating till they give up.
  5. If you tell them you just have to go get your credit card – they will hang on for longer before giving up.
  6. Jack says he usually just start talking to them about really weird but totally made up personal problems.
  7. Acting dumb can be fun – ‘I don’t understand’ repeated each time they ask you a question can really drive the caller mad.

Be creative and really waste their time.

If you have any experiences with these scams do let me know, by email.

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Singapore Scam Shield

This is a very useful APP that blocks scam messages and texts but is only available in Singapore and is only for iOS phones currently but they are working on an Android version.

That’s a shame, as we all need one of these APPS.

The APP can do the following:

  1. Block scam calls – Scam Shield compares an incoming call against a list maintained by the Singapore Police Force to determine if the number has been used for illegal purposes and blocks it.
  2. Filter scam Text messages – when you receive an SMS from an unknown contact, Scam Shield will determine if the SMS is a scam and filter the messages to a junk SMS folder.
  3. Report scam messages – you can report scam messages from other chat apps such as WhatsApp, Wechat, IMO, Viber, etc. You can forward the messages via Scam Shield’s in-app reporting function.

Privacy

There are strict rules on what ScamShield can or cannot read. If a message comes from a known contact, then iOS does not pass the message to Scamshield. If you have previously interacted with an unknown contact or decided to engage an unknown contact in conversation then ScamShield will not get to see the message. Only messages sent by unknown persons via SMS will be passed to Scam Shield.

Also, the APP also does not have any access to your location data or any personal data.

How does ScamShield work?

The app filters incoming calls and text messages. ScamShield compares an incoming call against a list maintained by the Singapore Police Force to determine if the number has been used for illegal purposes and blocks it.

When you receive an incoming SMS from an unknown contact, ScamShield will determine if the SMS is a scam using an on-device algorithm and filters the messages to a junk SMS folder.

Remember, the APP only works in Singapore.

If you have any experiences with these scams do let me know, by email.

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How People Respond to Scammers

Almost everyone is used to getting scam calls, scam texts, scam emails and so on.

Most people know they need to be careful – don’t click links in unsolicited emails, don’t trust someone on the phone just because they say they work for your bank or your Internet provider or the government etc.

And generally, people recognise and delete scam messages, emails etc. without wasting time on them.

However, for some people, getting scam calls is a real problem as they don’t want to be rude to the nice person on the phone telling them they have a problem with their computer and offering to help, for example.

When it’s someone on your doorstep telling you there is a roof tile is missing and needs to be fixed, it can be even more difficult to tell them to go away.

You have to recognise that these people will say anything and do anything to steal your money and they don’t care what hardship they may cause you.

They don’t scam people because they cannot afford food – it’s because they want to cheat you or are just unwilling to work for a living.

Trying to reason with these people is generally a complete waste of time – they have decided to spend their time lying, cheating and stealing from people and don’t care about the consequences to their victims. So anything you say will be meaningless to them.

Your basic approaches are:

A. Just delete the messages or put down the phone

B. On a phone call tell the caller you know it’s a scam and end the conversation. With emails and text messages just delete them as responding to these just means you get registered on scam sucker lists and will get even more messages

or

C. Play along and waste the scammer’s time. It won’t stop them permanently but does stop them temporarily as they cannot scam someone else while on the line to you.

Playing along can just mean continuing to listen to the caller and perhaps asking questions, but not doing anything they say and not giving them any information about yourself.

But you can go a stage further and waste their time using any approach you choose, for example some people have used these ideas:

  1. Act really interested. Jill says “I just tell them to just wait for a minute while you answer the door, put your phone down and just forget about it”
  2. Try to sell them something imaginary – B.B. says “I pick whatever is to hand – once it was old clothes so I tried to sell her on heritage pre-worn clothing and another time I had just made some cakes, so I tried to sell the scammer boxes of those. Not for real of course – just to waste their time”
  3. Pretty much keep saying “can you hold on a second?” And then put them on hold for five minutes. Get back on, say a few words, let them start talking, then say “oh dear, can you hang on again? Be right back” (ignore them saying “no, you can’t”, just pretend you didn’t hear them).
  4. William says that he tries to convert the caller to the Church of the Astounding Philistinism and goes into long meaningless sermons
  5. Francine says she starts telling the caller a sob story – usually one from some weepy movie she’s recently watched.

Have fun and waste their time.

If you have any experiences with these scams do let me know, by email.

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