The Consumer Action Group is an online forum which provides free support and advice to anyone with consumer problems.
This covers dealings with banks, credit companies, retail organisations, employment, armed forces – you can see its wide reaching and it’s a huge forum with over 385,000 members and 4.8 million posts.
There’s also a library of information about consumer rights, an out of date blog, an email newsletter, access to webmail, a consumer action group magazine and more.
But really it’s the forum that makes it work and that’s where people can get free advice.
If you’re new to using a forum – basically people pose questions and any other member is free to post answers or comments. You don’t have to post something if you don’t want to – you can simply search and read on anything that interests you about being a consumer.
The site is paid for by donations and by advertising. Most of the adverts are at the top of the pages so once you scroll down they are out of sight.
The forums cover all forms of consumer action from buying to being an employee and there is a community centre with advice on how to stop smoking, technical support for electronic devices, cost cutting tips, weight loss etc.
This is a comprehensive and useful resource generally on being a consumer but especially if you have problems with a supplier’s products or service. Whatever the problem, there is likely to be someone on consumer action group who has been through it before and may be able to help you.
Do enter your email address and click on the subscribe button on top right to keep up to date with new posts.