Wish.com is an online marketplace, well-known for offering unusual, quirky items such as Presidential toilet paper, fake teeth, 12 foot long pool floats etc.
It is very successful and claims to be one of the world’s fastest-growing marketplace apps operating across the world.
As with other marketplaces, it doesn’t make any products, but connects sellers and buyers and takes a percentage on the sales (around 15%).
People sell all sorts of items, from jewellery to shoes, fancy dress to baby nappies to smartphones, and much more.
All marketplaces try to regulate the items sold but it’s difficult for them to keep up, so you may find some counterfeit products, fake items and items that claim to have been reduced by large amounts but when you check elsewhere the exaggerations show up.
Do check around on other sites before buying anything significant.
The prices are generally very low on wish.com but many people find that even with such low prices, the products when they arrive turn out to be not worth the cost.
As with many companies that operate on very tight margins, their customer service is rated as very poor. You can only contact them via a chat app.
On Trustpilot, wish,com is rated as 3.7 out of 5 and on sitejabber as only 2.39 out of 5.
Trustpilot currently has more than a hundred thousand reviews of wish.com and a quarter are very bad.
People complain that orders are full of mistakes and cannot be rectified as Wish.com tell them to accept the order then return them, but that leads to endless attempts to get a refund and many are refused without good reason. Often wish.com tell people to try to get a replacement product or refund from the product supplier despite the customer’s contract being with wish.com
Perhaps you can find the bargain you want on wish.com and will be happy with the product, but for many it’s a disappointing and frustrating process that costs too much.
If you have any experiences with these scams do let me know, by email.
