Across the world many millions of people use Amazon every day – it is safe and a business phenomenon.
But, there are always scammers trying to get in on the act and although Amazon go to great lengths to keep scams off their site, some get through and you need to stay vigilant and be aware of how these scams operate.
#1: Phishing Scams
Phishing is where a scammer sends fake messages, pretending to be from Amazon and tries to get your personal details. In this case they target businesses, assuming they are likely to be Amazon as sellers and try to get control of your account.
The messages contain links that appear to be valid but are to a fake web site that pretends to be Amazon and will ask for your account details and credit card information.
Amazon has introduced two-step verification code to circumvent the increase of phishing scams and it is wise to protect yourself by enabling two-step verification.
#2: Fake Reviews
There are various ways that fake reviews can benefit criminals but in this case fake reviews can be used to damage a competitor. This can destroy a seller’s reputation and is illegal.
#3: The Inventory Tie Up Scam
A criminal can tie up your stock by placing a very large order, sitting on the goods then returning them at the last minute.
This costs you money and potentially lost sales to other customers.
#4: Replace and Refund Scam
Returns and refunds are an inevitable part of any business. Amazon is very much on the side of the customer so will issue refunds without the need for goods to be returned for examination.
#5: Failed Delivery Scam
A buyer purchases your product and then says that the item never arrived. He claims for a refund while sometimes they have actually received the product.
#6: Listing Copy Infringement Scam
Some sellers have found that Amazon has changed their listing. This can happen where criminals organise to make complaints and claim that a listing is inaccurate. Sorting out these kinds of problems will take time and lose you business.
If you have any experiences with these scams do let me know, by email.