Author: comptroller

What Facebook Must Do To Regain Trust

In the beginning, Facebook was a simple online service for people to connect to others – from their college, neighbourhood, shared interests etc. but it grew huge and into a monopoly position.

Rather than trying to be a force for good in the world, Facebook has been all about self-interest, money, greed, destroying any opposition and growing ever more dominant.

At the same time, it has deliberately ignored warnings over damaging content and damaging practices, ignored user privacy concerns and ignored its negative impact on society. Facebook has repeatedly been disgraced for bad behaviour but still continues in the same way.

THIS MUST STOP.

Facebook must transform itself and its people.

  1. Understand that the content created by the users belongs to the users not to Facebook. We choose to let Facebook use that content but for our benefit not for allowing greed to grow ever worseand our privacy to be undermined.
  2. Respect theuser’s wishes over use of their content.
  3. Do not use data for reasons other than specified to the users.
  4. Do not track users on websites or services other than those owned by Facebook.
  5. Stop trying to make Facebook more addictive or appealing to teenagers and children.
  6. Protect children from damaging content and use panels of citizens to determine what material should and shouldn’t be allowed.
  7. Make all processes over advertising clean and transparent.This will give away a little of Facebook’s advantage but it is necessary.
  8. Facebook is not a publisher in the same sense as a newspaper, radio or TV station, but it is publishing content and must share responsibility for that content and any damage that may come from inadequate controls on content and access.
  9. Be open, honest and transparent about challenges and what is being done to fix them.
  10. Stop targeting ‘competitors’ – you must not abuse your monopoly position. Use it to help people not to destroy businesses you don’t like

Now is the time for Facebook to transform itself from a pariah into a respected business.

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payforitsucks.co.uk

The website https://payforitsucks.co.uk/ was setup  to fight Pay For It scams.

These are scams where you find charges on your mobile phone bill for services you don’t remember signing up for.

The website introduces itself as :-

“Welcome to Payforit Sucks.  – We seek to raise awareness of ‘third party charge to bill’ or ‘Payforit’ frauds. If you have found your way here you may be the victim of one of these scams, or you may just be curious about how these scams work. Either way, the information on this site should help.”

Pay For It scams occur when rogue companies plunder consumers phone accounts via a scam based on the Payforit mechanism. The Phone-paid Services Authority is the regulator of all such services.

Who is responsible?

All the major mobile networks in the UK implement this system and share of the profits from it. The Payforit Management Group consists of the UK Mobile Network Operators who control the Payforit scheme rules and representatives of Accredited Payment Intermediaries (Level 1 providers) and merchants (Level 2 providers) who actively influence the development of the scheme rules.  O2, Vodafone, Three and EE jointly run the service, and are directly responsible for it.

This website is about fighting Pay For It scams and has information to help anyone caught out by these criminals.

The main sections are :-

  1. Stop Payforit Scams
  2. Stop Payforit helping thieves
  3. So what’s the problem with ‘Payforit’?

There are links to further information:-

  • What to do if you are the victim of Payforit fraud
  • Report a scam to the Phone-paid Services Authority
  • What is Payforit and what is the problem with it?
  • Can my network protect me from Payforit fraud?
  • What do consumers say about Payforit?
  • Tell us about a scam
  • Legal Action to make the Networks responsible for refunds

This website is a useful resource for anyone needing more information about these scams or are a victim of such a scam.

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