Identify a Scam

There are more online scams than ever before and we must take care in all online activities.

If you come across a scam – a strange text message from someone you knew years ago or an email about a fortune waiting for you or an official letter you’re not sure about or you wonder if that holiday offer too good to be true – how do you identify whether it’s a scam or not.

If it is a scam, then how does that work and what you should you do if you’ve been scammed or someone tried to con you?

The website at https://identify.fightbackonline.org has the answer for you.

It offers a list of descriptions of scams and you select the one that is the closest match to the one you’ve come across.

It then tells you about how the scam operates and what you should do and can offer further help if needed or a list of recommended experts and more.

Give it a try  https://identify.fightbackonline.org

If you have any experiences with scammers do let me know, by email.

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The Wangiri Phone Scam

This is the call back scam, which rose to epidemic levels in Ireland a few years ago but is still around now.

The calls, often have international prefixes including +231 (Liberia), +269 (The Comoros Islands), or +43 (Austria) and are intended to trick people into phoning back at premium rates.

The numbers are high cost international numbers and the fraudsters will get paid for each call back. The fraudsters will try to keep you on the line for as long as possible as they get paid by the minute.

The scam is known as a ‘wangiri’ call, (means one ring) because the mobile phone typically rings just once or twice.

The scammers hope that people will automatically call back without looking too closely at the number.

The telecoms watchdog admits there is no easy way to identify such calls but advise not calling back unless you know the number that called you and certainly do not call back if left a blank message.

Some mobile operators do block these scam numbers as they are identified and that stops them from calling their customers and blocks their customers from returning the call.

If you receive such calls, then notify your phone company of the calling numbers.

If you have any experiences with scammers, spammers or time-waster do let me know, by email.

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How to Understand Website Addresses

Some Internet addresses (also known as URLs) are straightforward e .g www. Amazon.com is Amazon.

But many addresses are more complex and scammers often try to hide their Internet address, by making it look like the organisation they are pretending to be from.

e.g. www.amazon.truesite.com is not Amazon, it is truesite (a made-up name for this example).

Internet addresses are made up of parts (sometimes called labels) as follows:

[Left Hand Side] . top level domain / [Right Hand Side]

  1. The top level domain is – .com or .co.uk or .pl or .biz etc.

This is the country code (e.g. uk for United Kingdom) or generic name such as .biz or .com for businesses or .org for organisations or .taxi for taxi companies or .net for Internet operations etc.

  1. The right hand side after the slash which is after the top level domain is to specify which page of the website and pass parameters to that page e.g. the user name
  2. The left hand side is the part of most interest as it contains the organisations domain name e.g. the FBI in fbi.gov or Barclays in www.barclays.co.uk
  3. The http:// and https:// at the front of an Internet address just specifies that it is a website rather than something else and the ‘s’ means secure although you cannot trust that sites with the ‘s’ are actually secure unless you make further checks.

That left hand side is where scammers try to disguise the real domain name. This is possible because anything that comes before the organisation’s domain name can be ignored (for the [purpose of assessing the security of an address) so scammers can put in whatever they want.

e.g. www.microsoft.support.trusite.com is nothing to do with Microsoft – it’s just truesite.com in fact.

And https://login.office.microsoft.com.truesite.com/microsoft-support/ is just truesite.com again.

So, do look carefully at website addresses before you click on a link and do identify the company’s domain name and not be distracted by the left hand side stuff before the domain name or anything after that slash following the domain name.

If you have any experiences with these scams do let me know, by email.

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Shopify Scams

Shopify is an online service that enables people to create online shops and conduct ecommerce. It is one of the biggest on the Internet with more than 1 million stores in 175 countries.

These stores are generally very safe to purchase from, but there are scammers targeting this market and the most common scams are:

Scammer Drop Shipping (a.k.a The Triangulation Scam)

The scammers create a Shopify store, apparently selling real products. However, if you place an order they then buy the actual items from a genuine Shopify store using stolen credit cards and the items are shipped to you.

This way the customers get the products and will keep buying. However, the genuine Shopify stores that supply the goods get nothing but trouble when the credit card payments are reversed.  They lose on the product and the payment.

Duplicate Shopify Stores

Scammers find recently created Shopify Stores that appear to sell new products and are successful and they create one with a similar domain name, claiming to sell the same original product. They copy the images and descriptions etc. The scammers either sell cheap copies of the real products or just take the money and disappear.

Fake Payments

A customer makes a purchase on a Shopify store and requests an invoice from PayPal (i.e. outside of Shopify). They claim to be unable to complete the payment because of technical problems on the Shopify store.

The seller sends them a PayPal invoice and receives a notification from PayPal that payment has completed. However the notification is fake – payment has not been made. The seller ships the goods then finds out there was no payment.

Fake Returns

The scammer buys a product from a genuine store then buys a counterfeit or poor quality copy from an illegal seller. She then returns the fake goods to the genuine store using the genuine purchase documents, claiming the quality is not as advertised and demands a refund.

The scammer then has the genuine product and her money back and can repeat the process.

If you have any experiences with these scams do let me know, by email.

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