Trading Standards Scam Marshalls

Trading Standards have a programme called Scam Marshalls for any UK resident who has been targeted by a scam and now wants to fight back and take a stand against scams.

Scam Marshals do this by sharing their own experiences, helping others to report and recognise scams and sending any scam mail that they receive to the NTS Scams Team so that it can be used as evidence in future investigative and enforcement work. This work by Scam Marshals plays a huge role in helping to stop the scam mail.

The Scam Marshals programme is to be expanded thanks to new funding from the Home Office as part of the government’s Loneliness Strategy.

National Trading Standards say that scams costing the UK economy between £5bn and £10bn each year and 53% of people aged 65 or over say they have been targeted by a scam, so the Scam Marshals scheme plays a key role in supporting those who have been scammed or defrauded.

Minister for Crime, Safeguarding and Vulnerability Victoria Atkins said: “Loneliness can cause people to feel detached from their neighbours and neighbourhoods, which may increase their vulnerability to becoming victims of crime.

“I’m extremely pleased the Home Office can support National Trading Standards in expanding their ‘Scam Marshals’ scheme to improve the resilience of lonely or socially isolated older adults to fraud, scams and financial abuse.”

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