The Track and Trace Scam

Across the UK, Track and Trace operations are working to contain each incidence of Coronavirus.

When someone tests positive for Coronavirus, then the relevant call centre contacts the person and asks for details of anyone they have been in close contact with, then they are also contacted.
All relevant people are then asked to self isolate for the following 14 days and where relevant to get a Coronavirus test as quickly as possible.

Scammers are finding ways to take advantage of this unusual situation and send texts or make calls pretending to be from a Track and Trace centre.

They say something like “Someone who came into contact with you tested positive or has shown symptoms for COVID-19 and you need to self-isolate / get tested. More at”.

That website will have a name that looks to do with Coronavirus but is of course fake.

The website is setup to get your confidential information and they will do the same with anyone you name as having been in close contact with.

The whole thing is an exercise in identity theft.

If you get a genuine call from Track and Trace – they will know your name and details already and will not ask for financial information or passwords etc.

The only genuine web site used by Track and Trace in England is

If a caller does not know who you are – then it’s a fake call – do not argue with them, just put the phone down.

Track And Trace England use the number 0300 013 5000 for their calls and anything else is a scammer.

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