Keurboom Communications was created by Gregory Rudd for the purpose of making cold calls – illegally.
He had no interest in respecting people’s wishes not to be cold called, he ignored the Telephone Preference Service and he ignored the law.
As a result, his company was handed the highest ever fine for nuisance calling after more than 1,000 people complained about automated calls.
The calls, made during an 18
month period, including road traffic accident claims and PPI compensation. Some people received repeat calls, even on the same day and during unsociable hours. The company also hid
its identity, making it harder for people to complain.
It is thought the company made up to 99.5 million such calls.
The law says that companies can only make automated marketing calls to people if they have given consent. Keurboom ignored this and called without consideration.
Following the ICO’s investigation, Keurboom Communications Ltd was placed in voluntary liquidation and Gregory Rudd banned for 6 years from being a company director.
How to Block Nuisance Callers
- Register with the Telephone Preference Service (TPS) then reputable companies will no longer make sales and Marketing calls to your number.
- Use your phone to block repeated unwanted callers and caller ID withheld numbers. Some phones allow you to do this and some services such as BT Call Protect enable this.
- Use the magic phone number when a website demands your number. (More information at https://fightback.ninja/a-magic-phone-number-and-call-blocking/)
If you have any experiences with scammers, spammers or time-waster do let me know, by email.
