Like the other big banks, Santander do offer advice to their customers on how to avoid the scourge of online fraud.

https://www.santander.co.uk/uk/help-support/security-centre/keeping-yourself-secure

Santander say “We take every step possible to keep your finances and personal details safe. However, you play an important role too. Together we can make life really difficult for would-be criminals”.

There is a list of common threats and a basic description of each and tips on staying safe online.

The common threats Santander focus on are:-

• Remote Access Scam
• Tech support scams
• Telephone scam/courier scam
• Free trial offer scam
• Guide to Invoice Fraud
• Text message phishing (smishing)
• Phishing
• Mule accounts
• Cheque fraud
• Investment fraud / share sale
• 419 / advance fee fraud
• Trojans (Malware)
• Spoofing – The caller ID scam
• Pension scams

If you’re a Santander customer, you can ask them for specific advice about staying safe online and if you find irregularities in your account then do let them know ASAP.

If you have any experiences with scammers, spammers or time-waster do let me know, by email.