Cold callers have a script to follow – a set of questions and expected answers.
If you behave unexpectedly – they don’t know what to do and will often give up i.e. put the phone down.
There are endless things you can do to confuse them, such as
- Keep a take-away menu by the phone and start reading it out – place an order and ignore anything they say – just keep reading it out. E.g. I’d like to order 3 spring rolls followed by the Peking Duck with egg fried rice and 2 portions of crispy noodles and some of that seaweed stuff, plus … and so on.
- Say ‘I don’t speak English’ to whatever they ask until they put the phone down.
- Invent your own religion and try hard to convert them. I’m glad you called today as I have the good news of the 3rd coming of Quixacoatl to tell you about. Now, Quixacoatl created the earth in 5 minutes and he’s due back tomorrow to collect all of the believers. And so on.
- Say Thank you for calling the PPI hotline – we can get your thousands of pounds back. I just need you name, address and bank details first. You’ll hear the phone slam down
Any unexpected behaviour will do the trick – so confuse them.