The email is titled ‘Reactivate Your Online Banking’ and looks to be from NatWest.
It’s well laid out and looks plausible but it’s a scam.
How do I know it’s a scam – I don’t have an account with NatWest, but even if I did I know that banks never never send out messages with click here to access your account or to login or to reactivate your account. Therefore it’s a scam. Also, although the email address says its from NatWest – the actual email address that sent it is “senderodelamor.com” – i.e. not NatWest bank.
The email explains that to reactivate your account you need your customer number which is made up of your date of birth followed by the four digit number they gave you when you set-up the account. They also tell you to have your online banking password ready.
And there’s a link to click to reactivate your account.
That link will take you to a screen where you can input the supposed customer number.
Clearly they are trying to get your date of birth and that 4 digit number they want is of course your PIN number.
With those two pieces of information and your name which they already have they’ll be able to empty your bank account.
The bottom part of the email is clearly copied from a real NatWest bank email or from the website – to make it look genuine. But it isn’t.