These callers have a script to follow – it tells them the questions to ask and how to respond to your answers.

But they don’t have a script for when you ask other questions – personal questions.

So, you could for example, tell them you are busy at the moment but will call them back at home that evening and ask for their home phone number.  You wont get it – unless they fancy you of course.

If they say they can’t give out a home number then that leads in to the comment  “I presume  you don’t want anyone bothering you at home, right? Now you know how I feel!”

Or how about this example:-

“while I’ve got you on the line, I’ll just ask you a couple of very brief questions?

Where are you based?

Who do you work for?

What computer systems do you use?

What is your name?

What is the name of your manager?

etc.

Its amazing how people who want to know so much about you are so unwilling to give you information about themselves.

So, annoy the cold callers by asking them personal questions they don’t want to answer.