The title of the email is “Important Update: Upgrade Your Browser”
The message starts with a warning in large letters.
Action required to continue accessing PayPal.co.uk.
This could easily be a scammer’s email trying to get you to click on a link supposedly to PayPal but in fact to a scammer’s page.
However, these warnings are real. The email is from PayPal and the links are to PayPal pages.
Why the warning?
There is a standard called “The Payment Card Industry Data Security Standard (PCI DSS)” and it is an information security standard for organizations that handle credit cards from the major card schemes.
They have upped their security requirements from 30th June 2018 and payment takers including PayPal want to meet that new standard.
The message from PayPal says upgrade your browser but you have to click to get more detailed information on what needs to be changed.
PayPal want to ensure everyone using PayPal in the UK uses TLS 1.1 or better still TLS 1.2 rather than the original TLS 1.0 in their browser. TLS is about how the data is encrypted.
How to Upgrade
This is different for each browser but for Chrome means going to Settings then System then Advanced then finding TLS on the list and ensuring only TLS 1.2 is enabled and TLS 1.0 is off.
The PayPal messages contain links for detailed information on each browser.
How to Check Your PayPal Email is Genuine
Scammers will notice these emails going out from PayPal and likely try to replicate them but with links to their own fake pages.
- Check the email is from PayPal.co.uk and not any other domain
- Check the links do go to PayPal pages (hover the cursor over the link to see where it will go)
- You don’t need to login to anything to make the changes as it’s just the browser settings you will change.
- Do I have to follow PayPal’s instructions? Only if you want to keep using PayPal payments.
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