The email claims to be from Skrill which is an online payment service and the email claims to be from security @skrill.com.

It says our account has been frozen and we must answer questions in order for it be unfrozen.

The only question it asks is “For what purpose are we using Skrill?”

Then it demands a full colour copy of either an International Passport or drivers licence or national identity card, to prove our identity. Plus it wants a copy of a recent bill from a utility company or government so as to prove our address.  To be sent via email to a mail15 account not to Skrill.

Now this is a scam of course.

Passport information or drivers licence or national identity documents are gold dust for scammers and combined with address details can used to open bank accounts, take out loans, credit cards etc.

The bottom half of the scam email is copied from a real Skrill email and says that Skrill will never ask you to divulge your password by phone or email and goes on to explain how to stay secure and in particular do not input any account details online except into the real Skrill account at www.skrill.com

If you follow their instructions then you wouldn’t reply to the email, but most people don’t read the safety guidance.

We don’t have an account with Skrill so it was obviously a scam email, but they must have sent the email to millions of random people to catch enough Skrill account holders to make it worthwhile.

It was addressed to ‘unknown recipients which means it’s a bulk email and addressed to Dear customer which also means it’s a bulk spam email.

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